The resort boasts its own beautiful pristine beach with shady palm trees and white sand and stunning sunset views. It felt like stepping into a postcard.

Reception staff's limited English proficiency.

good food and friendly staff, nice environment

some service is not available for example, baby-sitter, massage.

Room, Garden, Beach

The food (except the Christmas buffet) was very poor. If you are at the seaside and in a Country like Vietnam, where they really know how to cook, it is a pitty if there is an unsuccessful try to cook European food. The Service at the seaside (e.g. serving Drinks) was non existent. Going to the Restaurant bar next door, was cheaper and more convenient.

The location of the hotel is excellent, with easy access to the night market and the beach. The rooms are spacious and clean, with comfortable beds and a well-maintained bathroom. The staff provides excellent service and the breakfast options are plentiful. The hotel also offers various facilities, such as a pool and a restaurant, ensuring a convenient and enjoyable stay.

Some areas of the hotel could benefit from a bit more attention, such as the outdated AC and the need for some maintenance work in certain areas.

We enjoyed the place a lot. Beautiful location and friendly staff. We stayed in an apartment which we believe was beautiful. Offcourse that's what you pay for.

Although the staff was very friendly, they were also very inexperienced. This caused some slight inconveniences but when you are a little bit more o a demanding traveler or you expect four-star service, you better wait another year before checking out this resort. We had half-board which was dissatisfying, both breakfast and diner, but again this was mainly due to the inexperience of te staff (they were helpful and friendly, they just didn't get it (yet)).

Lavish breakfast, spacious bathrooms, friendly staff, compensation, nicer Green Villa Zone, quiet and clean area.

Nothing that I didn't like.

The staff tried really hard

This is a work in progress The staff are still training There were no beach towels some days Breakfast was choas with no form of command chain No one came round to the beach to take drinks orders The drinks were overpriced The young staff drovecround in golf carts too fast and smashed into a big plant pot smashing it The management structure was non exsistent I rented a scooter from there the front tyre was totally flat and had no rear brake I sorted this out myself There were a couple of excellent staff mou and yuen The rest either were new or didnt care

The resort had a stunning pool and was situated a short walk from the beach. Breakfast was delicious with plenty of options available and the staff were incredibly friendly and helpful throughout our stay. We also appreciated the convenience of being only a short drive from the main city center and airport.

The construction work being carried out next to the resort was often quite noisy and could be distracting. We also noticed that the furniture in the dining area could use an upgrade to match the high standard of the rest of the resort.

Great breakfast selection and beautiful pool.

Some areas of the hotel were showing signs of wear and tear, and beach access was limited.

Very good hotel. Clean, modern. Good food, friendly staff, comfortable room, nice beach. All very nice!

The beach

Don't stay here for At least 6 months- they still have their training wheels on (including construction)

We had a delightful stay at a resort in a fantastic location! The rooms were spacious and clean, and the beach was beautiful. The staff was friendly and accommodating. I highly recommend this hotel for a wonderful vacation experience.

I had a wonderful stay at Famiana Resort & Spa. The room was great, with the best AC I've experienced in a hotel in a long time. The staff were very friendly and even refunded me for the day I didn't stay. The location was perfect, with plenty of restaurant and massage options nearby. The beach was amazing, and I enjoyed swimming in the ocean every day. The breakfast buffet was delicious, and the pool was lovely. I also appreciated the free cooking class and the attentive staff.

Nothing all excellent

The hotel's location just adjacent to the beach was simply amazing. I had easy access to the beach and enjoyed swimming in the ocean. The hotel facilities were well maintained, including the swimming pool and breakfast area. The staff were friendly and accommodating, always ready to help with my needs during my stay.

Nothing all excellent.

famiana resort & spa in phu quoc exceeded our expectations during our honeymoon trip. beautiful room and beach, amazing staff, and a fantastic breakfast with plenty of options.

One thing that was off - smelly and humid rooms.